A recent study by IBM and the Human Capital Institute (HCI) shows that while 84 per cent of organisations know workforce effectiveness is important to achieving business results, only 42 per cent of those surveyed say managers devote sufficient time to people management. The study, ‘Integrated Talent Management’, was based on research with 1,900 individuals from more than 1,000 public and private-sector organisations around the world. Some of the findings were:
• Organisations that apply talent management practices demonstrate higher financial performance compared with their industry peers.
• Organisations find it difficult to apply workforce analytics (only 40 per cent forecast skill needs), promote collaboration (49 per cent say they do this), deploy people effectively (64 per cent) and develop those employees in a timely and effective manner (only 38 per cent).
• Organisations with between 1,000 and 10,000 employees are less likely to apply leading talent management practices compared with other organisations. These organisations are too large to manage informally and too small to have the necessary managerial focus or human capital infrastructure.
Comment: Sometimes it’s really nice to know that your intuition was right all along.
Jay Cross, the man who claims to have coined the term ‘e-learning’, is now publicly arguing for the term ‘e-learning’ to be replaced by ‘emergent learning’. Writing in Human Capital Management magazine’s September edition, Cross believes that today’s working environment means that ‘top-down, command-and-control organisations can no longer keep pace… Teams, in-house functions, outsource providers and customers are linked in fluid, ever-changing value networks…Resilient organisations copy the architecture of the internet: lots of independent nodes with the ability to route around damage… Simple, old e-learning has combined with bottom-up self-organising systems, network effects and today’s environment to morph into emergent learning… Emergent learning encourages experiment and innovation. E-learning fosters incrementalism and complacency.’
Comment: It’s a bit of luck that we’ve got a new ‘take’ on – and a new name for – ‘e-learning’ because, in August, Lambeth Council and its Primary Care Trust made e-learning free to some 2,000 people working in the voluntary sector. The e-learning in question deals with changes arising from the Mental Capacity Act (2005). The e-learning materials can be accessed free at http://www.learningpool.com/moodle_front/lambethandsouthwark
If e-learning is going to become free then (a) how will e-learning developers be able to make a living and (b) what happens when you can’t even give e-learning away?
Thankfully, Jay Cross seems to have provided the answer: keep moving the e-learning goalposts.